My (mostly) weekly thoughts on leadership, high performance, wellbeing and more.

Have a read through, or you can see a complete index here

Madeleine Shaw Madeleine Shaw

Notes from Paris: 5 ways to keep your cool when someone is angry at you

Sometimes pushing back can be particularly challenging when a stakeholder is angry and/or powerful. It requires a delicate balance between maintaining the relationship and respecting your own limits. Here are 5 strategies that you can use to push back effectively in these difficult situations.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: Comfort Zones are Underrated

Learning and growth require stretch and discomfort AND rest and consolidation

In the zeitgeisty rush to get out of our comfort zones, don’t forget to head back there sometimes for a little R&R.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: What actually builds trust

Being trusted as a leader takes more than good intent or credibility. Inside teams, trust is shaped by how you show up, what you prioritise, and what you are willing to say out loud, even when it feels uncomfortable.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: Rest is not a reward

Most high performers think of rest as something they’ll get to after the work is done. But neuroscience shows that recovery isn’t the reward for performance; it’s the prerequisite.
When we’re under-recovered, the very parts of the brain that handle judgement, emotional regulation and perspective shut down. If you’re leading from a tired brain, you’re flying without the tools you need most.

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Madeleine Shaw Madeleine Shaw

Done is better than perfect

This week I struggled coming up with a polished leadership insight… just a reminder that done is often kinder (and braver) than perfect.

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Madeleine Shaw Madeleine Shaw

The problem with best practice

Best practice can be a useful yardstick, but it’s also yesterday’s answer. Stronger leaders ask what’s right for here and now.

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Madeleine Shaw Madeleine Shaw

Your calendar is your culture

If you want to know a leader’s real priorities, don’t read their strategy… look at their calendar. Your calendar is your culture

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Madeleine Shaw Madeleine Shaw

When to show your homework

Brevity builds confidence, true… but sometimes the detail is the message. The real leadership skill is knowing which one the moment calls for…

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Madeleine Shaw Madeleine Shaw

The courage to change your mind

Consistency builds trust. But the bravest leaders know when to change their mind — and why it builds credibility, not weakness.

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Madeleine Shaw Madeleine Shaw

Here’s to the lazy ones

“Lazy” is often seen as a flaw. But what if a little laziness is actually the secret to effective leadership?

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Madeleine Shaw Madeleine Shaw

Recovery isn’t a detour: it’s the work

Forget the “snap back”. Whether you’ve had surgery or your team’s survived a brutal restructure, recovery isn’t instant. It’s slow, uneven, and human. Here’s what actually helps, and what to stop expecting from yourself and others.

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Madeleine Shaw Madeleine Shaw

Executive vigilance: what is it, why is it a problem?

Much of the leadership development conversation centres on what we do: strategies, decisions, results. But just beneath the surface, there’s another layer of effort shaping how leaders operate. It’s subtle, often invisible to others, and surprisingly exhausting. I call it executive vigilance.

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