My (mostly) weekly thoughts on leadership, high performance, wellbeing and more.

Have a read through, or you can see a complete index here

Leadership, Recovery and Sustainability Madeleine Shaw Leadership, Recovery and Sustainability Madeleine Shaw

Your open door is a trap

The "open door" policy sounds enlightened but has two failure modes: the people who are too intimidated to use it, and the people who overuse it. Neither group is prioritising your impact. Why structured access beats open access, and how replacing the open door metaphor with a designed system makes you more available for what matters, not less.

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Recovery and Sustainability Madeleine Shaw Recovery and Sustainability Madeleine Shaw

Is Your Team's 'Resilience' Their Biggest Risk?

Confusing resilience with endurance is a costly leadership error. While hard work is needed and shareholder pressure is real, treating your team's capacity to suffer as a permanent strategy is a ticking clock. Discover why true resilience requires recovery and proactive system changes, not just grit. A direct look at the hidden risks of "endurance culture."

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Madeleine Shaw Madeleine Shaw

Are you even solving the right problem?

A very strong theme that comes through from almost every senior leader I work with is the desire to spend more time on thinking creatively and strategically. Here’s a simple set of triage questions that can be surprisingly powerful in helping you prioritise in the moment.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: 5 ways to keep your cool when someone is angry at you

Sometimes pushing back can be particularly challenging when a stakeholder is angry and/or powerful. It requires a delicate balance between maintaining the relationship and respecting your own limits. Here are 5 strategies that you can use to push back effectively in these difficult situations.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: Comfort Zones are Underrated

Learning and growth require stretch and discomfort AND rest and consolidation

In the zeitgeisty rush to get out of our comfort zones, don’t forget to head back there sometimes for a little R&R.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: What actually builds trust

Being trusted as a leader takes more than good intent or credibility. Inside teams, trust is shaped by how you show up, what you prioritise, and what you are willing to say out loud, even when it feels uncomfortable.

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Madeleine Shaw Madeleine Shaw

Notes from Paris: Rest is not a reward

Most high performers think of rest as something they’ll get to after the work is done. But neuroscience shows that recovery isn’t the reward for performance; it’s the prerequisite.
When we’re under-recovered, the very parts of the brain that handle judgement, emotional regulation and perspective shut down. If you’re leading from a tired brain, you’re flying without the tools you need most.

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