My (mostly) weekly thoughts on leadership, high performance, wellbeing and more.

Have a read through, or you can see a complete index here

Leadership, Recovery and Sustainability Madeleine Shaw Leadership, Recovery and Sustainability Madeleine Shaw

Your open door is a trap

The "open door" policy sounds enlightened but has two failure modes: the people who are too intimidated to use it, and the people who overuse it. Neither group is prioritising your impact. Why structured access beats open access, and how replacing the open door metaphor with a designed system makes you more available for what matters, not less.

Read More
Trust and Relationships Madeleine Shaw Trust and Relationships Madeleine Shaw

Build trust before you need it

If you find yourself facing a high-stakes situation without trust in each other, it’s like entering a freeway before you’ve mastered the basics of driving. The results can be predictably chaotic. Investing time in building trust is not just about improving current dynamics but ensuring you have that safety net when you most need it.

Read More