I’ll be nicer when things are better: situational attribution, dispositional attribution, your team and you

If another driver doesn’t indicate, I’m likely to think “bad driver” (or perhaps something a little less polite, ahem).

If I don’t indicate, I’m likely to think “whoops – distracted!”

This is an example of a phenomenon in psychology called dispositional or situational attribution.

When someone else does something we don’t like, we can tend to attribute it to their disposition – that is, to who they are as a person. This is sometimes called internal attribution. So, when the other driver doesn’t indicate, that is because they are a bad driver, a clown, a moron or worse.

When we do something wrong, though, we can tend to attribute it to external factors, to the situation. I’m a good driver, but on this particular occasion I happened to be distracted by something on the radio and forgot to indicate.

As with most apparent binaries, the truth is likely somewhere in between.

Last week I wrote about whether the bad leader might be you. This is a linked phenomenon. Many leaders displaying poor leadership behaviours will use situational attribution. They think that they are good leaders who are just under pressure or going through a temporary challenge. They will get back to doing “all the right things” when they can.

Your team will tend to apply dispositional attribution. They will think you are a bad leader. What can you do about that? Next week I’ll have a few suggestions.

Until next time, take care of yourself and others,

Madeleine

PS Are you a lawyer who treats every single piece of work as both urgent and maximally important – making prioritisation impossible and leaving stress levels at 100? If you are (or if you know a lawyer like that), Thriving as a Lawyer is a private one:one program to help you change that. It’s now open for applications.

I work with clients from executive leadership teams to the front line, helping them to make clearer decisions about what they want, and adapt faster and more easily to change and transition. I use deep purpose as a key to unlock powerful thriving in work and life.

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Madeleine Shaw